Terms of sale
The ground rules between you and us: what you pay, what you get, and what we do if something goes wrong.
Article 1. Purpose
These terms of sale (the “Terms”) govern the contract between EI Meidy BAFFOU, a sole proprietorship registered in France (entreprise individuelle, the “Publisher”), and any individual or legal entity (the “Customer”) that subscribes to the online application MyWedding Planner, available at www.weddingplanner-app.com (the “Service”). The Publisher is based at 58 rue de Monceau, 75008 Paris, France (SIRET 804 732 683 00052, VAT number FR78804732683). Its full details are in the legal notice.
The Service helps you organize a wedding: guest management, a public wedding website with RSVP, seating chart, day-of timeline, budget, tasks, printables, and a photo gallery.
Payment and provider. Payment for the Couple Plan is processed by Stripe Managed Payments, through Link (shown as “Sold through Link, LLC”), a Stripe service that acts on behalf of the Publisher (Article 4). The Publisher provides the Service and remains solely responsible for how it works, its features, product support, and the commercial guarantee described in Article 14. These Terms govern access to the Service and its use; the payment terms shown by Link on the payment page govern the payment transaction itself. Link’s contact details appear on the payment page and on your receipt.
Article 2. Acceptance of the Terms
Subscribing to the Service means you accept these Terms in full. For the Couple Plan, purchased through the journey described in Article 5 (a personalization questionnaire, then a free trial), acceptance is shown by ticking a mandatory checkbox, not ticked by default, on the payment page before the payment is confirmed. The wording of that checkbox is set by the payment provider and points to these Terms and to the privacy policy. It is separate from the request for immediate access described in Article 7.
You acknowledge that you had the chance to read these Terms before committing.
On the Couple Plan journey, the personalization questionnaire is a pre-contractual step within the meaning of consumer protection law. At the end of that step, when you enter your email address, a free trial account is created automatically (see Article 5). A trial account is not a paid contract: it carries no obligation to pay and is provided free of charge within the limits described in Article 5.
The paid contract is formed only on the date Link (Stripe) confirms the payment. From that date, these Terms apply in full, including their pricing provisions.
The Publisher may change these Terms at any time. The version that applies to you is the one in force on the date of your purchase, which you can keep a copy of.
Article 3. Pricing
Prices are as follows, including all taxes (VAT, sales tax, GST, or the local equivalent, calculated by Link according to the Customer’s country and included in the price shown):
- Couple Plan: €69 per event in Europe, US$69 in the rest of the world, tax included. This is a one-time payment that gives access to all features for one event, with no time limit (“lifetime access”). It is the amount actually charged to the Customer, in the currency shown on the payment page.
Currency.The currency (euro or US dollar) depends on the Customer’s country, estimated from their IP address when the account is created, and then kept for that account. The price is the same number in both currencies. For this price, Europe means the European Union, the European Economic Area, Switzerland, Albania, Bosnia and Herzegovina, Montenegro, North Macedonia, Serbia, Kosovo, Ukraine, Moldova, Andorra, Monaco, San Marino, Vatican City, the Faroe Islands, Greenland, and the French overseas departments and territories. The United Kingdom, the Crown Dependencies, and Gibraltar are not part of Europe for this purpose: Customers there pay in US dollars.
Taxes and currency conversion.The price shown includes taxes, so it does not change with the billing country. Outside Europe, the payment page may offer to pay in the Customer’s local currency. The amount is then converted by Stripe, at the rate and with the conversion fees shown on the payment page, which the Customer bears. Paying in US dollars involves no conversion by Link or by the Publisher (any fees charged by the Customer’s own bank remain the Customer’s responsibility).
Guarantee of prices already paid.Customers who have already paid keep access at the price they actually paid, with no re-pricing and nothing more to pay (for example €9, €49, €57, €69, €79, €89, €97, or €129, tax included, depending on the date of purchase), whatever later price changes occur. This guarantee protects the Customer against any later increase. It has no effect if the base price goes down: a lower price applies only to new purchases, as set out in the next paragraph.
The Publisher may change its prices at any time. New prices apply only to new purchases, never to existing contracts. The Customer is charged only the price displayed and confirmed on the payment page at the time of the transaction. No additional amount can be charged without the Customer’s express agreement.
Article 4. Payment
Payment is made exclusively online, by card or by one of the other payment methods offered on the payment page. It is processed by Link (shown as “Sold through Link, LLC”), a Stripe service that acts on behalf of the Publisher as the “merchant of record”: Link collects the payment, calculates and remits, in its own name, the applicable taxes (VAT, sales tax), and issues receipts and invoices to the Customer. The Publisher neither receives nor keeps the Customer’s card details. Only the transaction identifier, the amount, the currency, and the tax are kept, for accounting reconciliation.
The charge appears on the Customer’s bank statement as “LINK.COM* WEDDING PLAN”, not under the Publisher’s name. That label designates payment for the Couple Plan.
Link sends the Customer, at the email address entered at payment, the receipt and the invoice (as a PDF) and, where applicable, refund notifications. These documents are issued by Link, not by the Publisher, who does not issue a separate invoice for these payments. The Customer can also view and manage their order at link.com.
The email address entered in the questionnaire is used as the Customer’s login identifier for the Service and as the recipient of the access link sent after payment. If it differs from the one entered at payment, both are kept in accordance with the privacy policy.
For any question about payment, a receipt, an invoice, or a refund, the Customer can contact Link’s support (support.link.com) or the Publisher (Article 11).
Article 5. Access to the Service
Trial mode (free, no payment)
As soon as you enter your email address at step 9 of the personalization questionnaire, you get free access to a planning space in trial mode. Access is immediate and needs no payment.
Trial mode gives access to all the tools, subject to the following quantity limits (indicative, and subject to change):
- Guests: 10 maximum
- Vendors: 2 maximum
- Budget lines: 10 maximum
- Tasks: 25 maximum
The following tools are available without limit in trial mode: seating chart, day-of timeline, delegating to helpers, meals and caterer export, printable documents (place cards, program, table numbers, and so on), and editing of the wedding website.
Publishing the public wedding website and the shared photo gallery are reserved for full access (after payment).
Trial mode is not a paid contract. The Publisher may change or remove it at any time without notice. Trial accounts that have been inactive for more than 12 months may be deleted automatically, and the Publisher is not required to notify the user beforehand.
Full access (after payment)
Full access to the Service, without the trial limits, is activated immediately after Link (Stripe) confirms the payment. The Customer takes note of this and expressly agrees to use the Service from that activation. If the Customer already had a trial account, all the data already entered is kept and the limits are lifted instantly.
The Publisher aims for 99.5% availability per year, excluding planned maintenance and incidents beyond its control. Uninterrupted availability cannot be guaranteed, given the nature of the internet and the Service’s reliance on third-party infrastructure.
Article 6. Duration
Couple Plan: access to the Service is granted with no time limitfrom the date of payment (a one-time payment, known as “lifetime access”). The account’s data stays accessible for as long as the account exists. The Customer can ask at any time for their account and all their data to be deleted, using the contact address, as set out in the privacy policy.
Article 7. Right of withdrawal (right to cancel)
The Service is digital content that is not supplied on a tangible medium, and its performance begins immediately after payment is confirmed.
Couple Plan: express waiver collected
On this journey, the payment page contains two separate elements, both mandatory, without which the payment cannot be confirmed:
- a checkbox, not ticked by default, to accept these Terms and the privacy policy (Article 2);
- a drop-down list titled “Immediate access and right to withdraw”, which offers a single option, not preselected, that the Customer must select: “I request immediate access and waive my right to withdraw or cancel. 15-day guarantee kept.”
Consumers in the European Union, the European Economic Area, and the United Kingdom. Under EU consumer law (Directive 2011/83/EU, which in France is Articles L.221-18 and following of the Consumer Code) and under UK law (the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013), a consumer normally has 14 days from the conclusion of a distance contract to withdraw (in the UK, to cancel) without giving a reason. For digital content not supplied on a tangible medium, that right is lost once performance has begun, if the consumer gave prior express consent to performance starting during that period and acknowledged that this means losing the right (in France, Article L.221-28 13° of the Consumer Code; in the UK, regulation 37 of the 2013 Regulations). By selecting the option above, the Customer gives their prior express consent to immediate performance of the Service and waives their right to withdraw or cancel, acknowledging that this right is lost once access is activated. This choice, separate from the acceptance of the Terms, is recorded with the order on the date of payment and kept. Performance of the Service begins only after payment is confirmed, and therefore after this choice. Consequently, no refund can be requested on the ground of the right of withdrawal once the Service purchased on this journey has been activated.
Customers in the United States.US federal and state law generally does not give a right to cancel an online purchase of this kind (the Federal Trade Commission’s Cooling-Off Rule covers door-to-door and certain other off-premises sales, not purchases made on a website). The same payment steps apply to you, and the 15-day guarantee in Article 14 applies to you in exactly the same way as to every other Customer.
Customers elsewhere. If the law of the country where you live gives you a right to withdraw from or cancel a distance contract that cannot be waived by contract, that right is not affected by these Terms.
This waiver does not affect the Customer’s remedies if the Publisher fails to meet its obligations, the legal guarantees that apply to consumers by law (for example the legal guarantee of conformity for digital content in the EU and France, the Consumer Rights Act 2015 in the UK, or the consumer guarantees of the Australian Consumer Law), the commercial guarantee described in Article 14, or any refund that Link may decide on its own initiative, on the terms it sets.
Article 8. Customer obligations
The Customer agrees to:
- provide accurate and up-to-date information when signing up;
- keep their login credentials confidential;
- not use the Service for unlawful or fraudulent purposes, or in a way that infringes the rights of third parties;
- obtain consent or have a legal basis before entering the personal data of their guests (name, email, phone number, allergies, and so on) into the Service. The Customer remains the controller of that data towards their guests, and the Publisher acts as a processor for it;
- not upload content that is unlawful, defamatory, contrary to public decency, or that infringes third-party intellectual property rights (texts, wedding website photos, gallery, bank details entered in the gifts section);
- comply with the terms of the integrated providers (in particular the terms of Link and Stripe for payment).
In the event of a serious breach, the Publisher may suspend or terminate access to the Service without notice or refund, without prejudice to any legal action.
Article 9. Publisher’s liability
The Publisher undertakes to provide the Service with reasonable care and skill (an obligation of best efforts, not of result). It cannot be held liable for:
- unavailability of the Service caused by an external event (an incident at a third-party provider such as Vercel, Supabase, Stripe, or Resend; a network outage; force majeure);
- content entered by the Customer or their guests (lists, photos, wedding website messages, RSVP answers, bank details entered in the gifts section);
- indirect damages (loss of opportunity, loss of business, emotional distress) arising from use of the Service.
In any event, and except in the case of gross negligence, willful misconduct, or fraud, the Publisher’s total liability is limited to the amount the Customer actually paid for the Service in the twelve (12) months before the event giving rise to liability. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury, or the Customer’s mandatory rights as a consumer.
Article 10. Personal data
The processing of personal data is covered by a separate document. See our privacy policy for the data we collect, why we collect it, how long we keep it, the processors involved, and your rights (access, rectification, erasure, objection, portability).
Article 11. Customer service and dispute resolution
For any question, complaint, or request for help, write to us at contact@makeitglobal-agency.com. We aim to reply within two (2) business days.
For questions about payment, a receipt, an invoice, or the refund of a payment processed by Link, the Customer can also contact Link’s support (support.link.com).
After first trying to settle the matter directly with the Publisher, a Customer who is a consumer can use, free of charge, a consumer mediator under Articles L.611-1 and following of the French Consumer Code. The list of approved mediators is available on the website of the French consumer authority, DGCCRF. A Customer can also contact the consumer protection authority of their own country or, in the United States, their state attorney general’s consumer protection office.
Article 12. Intellectual property
All elements of the Service (interface, code, the Marigold design system, the “MyWedding Planner” brand) remain the exclusive property of the Publisher. Subscribing to the Service gives the Customer a personal, non-exclusive, non-transferable right of use for the duration of the subscription.
Content entered by the Customer (guest list, photos, texts) remains theirs. The Customer grants the Publisher, solely to provide the Service (hosting, delivery to the recipients the Customer chooses), a non-exclusive, worldwide, royalty-free license, valid for as long as the Service is used.
Article 13. Changes to the Terms and language
The Publisher may change these Terms at any time. The Terms that apply to a contract already in force remain those in force on the date of purchase. For any substantial change affecting a contract in force, the Publisher will notify the Customer by email at least thirty (30) days in advance.
These Terms are available in French, Italian, and English. The version in the language of the Service in which you made your purchase is the one that applies to your contract.
Article 14. Commercial guarantee: 15-day money-back
Separately from the waiver of the legal right of withdrawal in Article 7, the Publisher gives the Customer a voluntary commercial guarantee (in France, within the meaning of Article L.217-21 of the Consumer Code). It applies to every Customer, wherever they live.
Purpose. If the Customer feels the Service does not meet their expectations, they can ask for a full refund of the amount paid, without having to give a reason.
Time limit. The request must reach the Publisher within fifteen (15) calendar days of the payment date confirmed by Stripe.
How to ask. Send an email to contact@makeitglobal-agency.com, stating the account email address and the payment date. No other formality is required.
Effect. The Publisher makes a full refund, taxes included, using the same payment method as the original transaction (through Stripe), within seven (7) business days of receiving the request. The refund is notified to the Customer by Link. Access to the Service is deactivated when the refund request is received.
Refunds decided by Link. Independently of this guarantee, Link may in some cases, and up to sixty (60) days after payment, refund the Customer, in particular after a request to its support. A full refund, whether granted by the Publisher or by Link, ends access to the Service for the event concerned. The limit of one refund per Customer, set out below, applies only to this guarantee: it does not limit refunds decided by Link.
Limit. One refund per Customer (per email address and per payment card) can be granted under this guarantee. In case of abuse or fraud, the Publisher reserves the right to refuse this guarantee.
This commercial guarantee is in addition to the Customer’s legal rights and does not reduce or waive them.
Article 15. Governing law and disputes
These Terms are governed by French law. If the matter cannot be settled amicably, and after mediation, any dispute about their performance or interpretation is submitted to the competent French courts. A Customer who is a consumer keeps the protection of the mandatory provisions of the law of their country of residence, and the right to bring proceedings in the courts of that country where those provisions give them that right.
Last updated: October 4, 2026.